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Stansted Airport Guide

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Facilities

Services

  • Left Baggage Facility - next to the Monsoon outlet.
  • Chapel - Next to the UK arrivals area.
  • Internet access - Before security can be found in check-in zone A.
  • Airport Information - This is located on the international arrivals concourse and is open from 0530-0130 daily.
  • Lost Property - If claiming lost property within 24 hours, go to the OCS desk which is located next to Monsoon. After this period, go to the OCS office in the short-stay car park next to the airport terminal.
  • Conference rooms - Stansted has several conference facilities which can be found in Enterprise house, next to the airport.
  • Cash dispensers - There are several cash points distributed through the airport, accepting all major cards.
  • Taxis - The Airport Carz taxi service desk can be found next to the arrivals lounge.
  • Bureaux de Change - These can be found in: departures concourse, international arrivals concourse, common departure lounge and the international baggage reclaim hall.
  • Car Hire - The car hire desk is located between the departures and international arrivals lounges. It is open from 0600-2300.
  • Executive Lounge - open from 06:00-21:00 every day.

Shopping

Before Security

  • Accessorize - Open: 04:30 - 21:00
  • The Body Shop - Open: 04:30 - 21:00
  • Boots - Open: 24 hours
  • Books etc - Open: 04:30 - 21:00
  • Claire's - Open: 04:30 - 21:00
  • Clarks - Open: 04:30 - 21:00
  • Coral - Open: 08:00 - 21:00
  • Cotton Traders - Open: 06:00 - 21:00
  • Hargreaves Sports - Open: 04:30 - 21:00
  • Impulse - Open: 04:30 - 21:00
  • Knickerbox - Open: 04:30 - 21:00
  • Past Times - Open: 04:30 - 21:00
  • Sock Shop - Open: 04:30 - 21:00
  • Tie Rack - Open: 04:30 - 21:00
  • WH Smith - Open: 24 hours

After Security

Eating

  • O'neills
  • Café Alba
  • Costa
  • Lovejuice
  • Pret a Mange
  • Volare
  • Whistlestop
  • Cafe Uno Presto
  • Caviar House
  • Est Est Est
  • Garfunkles
  • Pret a Mange
  • Franklins of Boston
  • Starbucks
  • Wheelers Seafood
  • Metro Cafe Bar
  • JD Wetherspoon
  • Pontis

Disabled

  • There are reserved seating areas throughout Stansted airport, where special needs passengers are given priority.
  • Induction loops (devices that amplify airport announcements for passengers with hearing problems) , space for wheelchairs and armrests are available in these areas.
  • For the visually impaired, directions are clearly labelled in black on yellow.
  • For those with hearing problems, phones are fitted with induction couplers There are also text phones and a number of staff members are trained in the use of sign language.
  • Both long- and short-stay car parks have a number of disabled parking spaces.

Children

  • There are unisex toilets on the main concourse and in the departures lounge. These toilets are suitable for parents travelling with children. There are also toilets with baby-care and nappy-changing facilities.
  • Stansted has its own amusement arcade.